We contacted Crown Services on a family issue. It was the best phone call ever made. With the expertise of the staff and the quick handling we were able to get our family life back to normal. thank you for been so professional and understanding

- Karen & Edward North

Crown Services were a peace of mind for us, after contacting solictor after solicitor and not been able to receive the services we required. Crown Services were able to fully understand our requirements and put us in touch with one of their bespoke solicitors that completed our request within no hidden complications.

James and Millie McKnight

Nothing was too much trouble for Crown Services will my enquiry, from start to finish everything went smoothly and I received the outcome I was expecting, a great service and friendly staff.

Brian Houghton - Newcastle


Crown Services have proved to be incredibly successful with the solicitors we support. The services we provide are extremely beneficial to the solicitors clients with a claims case.


Crown Services assists claimants, making the process of making a claim very easy, and any of our services can be tailored to meet the specific needs of the instructing solicitor.


Legal documentation posted to clients for completion, can often appear complicated and confusing; frequently resulting in the client not bothering to return the documentation or even taking their claim elsewhere.


By using Crown Services that risk is vastly reduced. We take the necessary time to personally go through documentation with your client and obtain any other relevant information. Here is a list of the Client Liaison Services we offer:

  • Home visits to the claimant

  • Explanation of the CFA (Conditional Fee Agreement)

  • Claimant identification and proof of address checks

  • Sign-up with safe return of all documentation


The staff we use are friendly, caring and personable, ensuring comfort and trust for the claimant throughout the process. This is of paramount importance to us, as we fully understand that the we are providing these services on your behalf  but also representing you and your business.


Statement Taking

Crown Services has a wealth of experience in client statement and witness statement taking. By using former police officers, we are ensuring complete quality, professionalism and exceptional knowledge.

The claimant or witness will be visited, face to face, by one of our qualified team to discuss the incident in as much detail as possible. We work closely with the claimant / witness, obtaining a good understanding of the incident, covering and recording all relevant points on liability and quantum.

crown Services excel in covering:

  • Road Traffic Accident Statements

  • Works Accident Statements

  • Trip / Slip Accident Statements

  • Harassment Statements

  • Quantum Statements

  • Witness Care and Assistance Statements


Client & Witness Tracing

Client and witness tracing is something that Crown Services thrives on, and excels in. We have a well trained team with highly tuned skillsets to trace a witness or claimant, should they become difficult to contact.


Using the Latest, Legal Technologies

Our team will use every piece of information made available to them, and by using state of the art technology, they will begin the process of tracing any relevant individuals. This process is completed in the strictest of confidence, using entirely legal procedures.

We will trace the whereabouts of the subject and report the new address, and any other collected information will be supplied to you in a complete, comprehensive format.